Privacy Policy
Last Updated: March 15, 2025
Ripple Tech Radat operates within Vietnam's stock market trading education sector. This policy explains how we handle personal information when you interact with our platform at rippletechradat.com.
We're required to follow Vietnamese data protection regulations, including Decree 13/2023/ND-CP on personal data protection. This document describes our practices in straightforward terms.
Information We Collect
When you visit our site or use our services, we gather different types of information depending on how you interact with us.
Contact and Account Information
- Name and contact details when you reach out or register
- Email addresses for program inquiries and communications
- Phone numbers if you provide them for follow-up discussions
- Physical address details for Vietnam-based correspondence
Technical Information
- Browser type and version you're using
- IP address and general location data
- Device information including operating system
- Pages visited and time spent on our platform
- Referral sources that brought you to our site
Educational Engagement Data
For enrolled students, we track progress through learning materials. This includes completed modules, quiz results, and interaction patterns with educational resources. We use this to understand which teaching methods work better and where students might need additional support.
How We Use Your Information
Service Delivery
Processing program registrations, managing your learning account, sending course materials, and responding to your questions about stock market education.
Communication
Sending updates about programs starting in late 2025 and 2026, sharing educational content you've requested, and notifying you about schedule changes.
Platform Improvement
Analyzing how people use our site to make navigation easier, identifying technical issues, and developing new educational features based on feedback.
Legal Compliance
Meeting Vietnamese regulatory requirements for educational institutions, maintaining records as required by law, and protecting against misuse of our platform.
Marketing Communications: We'll only send promotional materials if you've opted in. You can unsubscribe anytime through the link in our emails or by contacting us directly.
Legal Basis for Processing
Under Vietnamese law, we need a valid reason to process your personal data. Here's what applies to different situations:
| Processing Activity | Legal Basis |
|---|---|
| Managing your enrollment and delivering educational services | Contractual necessity - we need this to provide what you've signed up for |
| Responding to inquiries and providing support | Your consent when you contact us |
| Sending marketing emails about new programs | Your explicit opt-in consent |
| Website analytics and improvement | Legitimate business interest in maintaining quality service |
| Maintaining records for regulatory purposes | Legal obligation under Vietnamese education regulations |
Sharing Your Information
We don't sell personal data. Period. But we do share information with specific parties when necessary:
- Technology Service Providers: Companies that host our website, manage our email systems, or provide analytics tools. They're contractually required to protect your data and can only use it for the specific services they provide to us.
- Payment Processors: If you make payments, your financial information goes directly to our payment partners. We don't store complete credit card details on our servers.
- Legal Authorities: Vietnamese government agencies if required by law, court order, or legitimate regulatory request. We'll notify you if legally permitted to do so.
- Business Transfers: In the unlikely event we merge with or are acquired by another company, your data may transfer to the new entity. You'd be notified of any such change.
All third parties we work with are required to maintain appropriate security measures. We vet providers carefully and include data protection terms in our contracts with them.
Your Rights and How to Exercise Them
Vietnamese data protection law gives you several rights regarding your personal information. Here's what you can do and how to actually do it:
Access Your Data
Request a copy of personal information we hold about you. We'll provide this in a readable format within 15 business days. Email contact@rippletechradat.com with subject line "Data Access Request" and verify your identity.
Correct Inaccurate Information
If something we have on file is wrong, let us know. We'll update it promptly. You can do this through your account settings or by contacting us directly with the correct details.
Delete Your Data
Request deletion of your personal information, subject to legal retention requirements. Note that we may need to keep certain records for Vietnamese education and tax regulations. We'll delete everything else within 30 days.
Withdraw Consent
If we're processing data based on your consent, you can withdraw it anytime. This won't affect the lawfulness of processing before withdrawal. Use the unsubscribe link in emails or contact us.
Object to Processing
In certain situations, you can object to how we use your data. We'll assess your request and stop processing unless we have compelling legitimate grounds that override your interests.
To exercise any of these rights, contact us at contact@rippletechradat.com or call +842837800543. We may need to verify your identity before processing requests to protect your privacy.
Data Security Measures
We take technical and organizational measures seriously. Here's what we do to protect your information:
Technical Safeguards
- Encryption of data in transit using TLS 1.3 protocol
- Encrypted storage for sensitive personal information at rest
- Regular security audits and vulnerability assessments
- Firewall protection and intrusion detection systems
- Secure backup systems with encrypted off-site storage
Organizational Measures
- Limited access to personal data on a need-to-know basis
- Staff training on data protection and privacy practices
- Confidentiality agreements with all employees and contractors
- Incident response plan for potential data breaches
- Regular review and updates of security protocols
Despite our precautions, no internet transmission is completely secure. We can't guarantee absolute security but maintain industry-standard protections and promptly address any vulnerabilities we discover.
Data Retention Periods
We don't keep personal information longer than necessary. Retention periods vary based on the type of data and legal requirements:
- Marketing Contact Information: Kept until you unsubscribe or request deletion. We review marketing lists annually and remove inactive contacts after 24 months of no engagement.
- Student Records: Educational progress data is retained for 5 years after program completion, as required by Vietnamese education regulations. This includes enrollment details, attendance, and assessment results.
- Financial Records: Payment and invoice information kept for 10 years to comply with Vietnamese tax and accounting laws.
- Website Analytics: Aggregated, anonymized usage data retained for 26 months. Individual session data is automatically deleted after 14 months.
- Communication Records: Customer service interactions and general inquiries kept for 2 years unless part of ongoing business relationship.
When retention periods expire, we securely delete or anonymize the data so it can no longer identify you.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies. Some are essential for the site to function, while others help us understand how visitors use the platform.
Types of Cookies We Use
-
Essential Cookies: Required for
basic site functionality like remembering your
login status or language preference. These can't
be disabled without breaking the site.
- Session management
- Security verification
- Load balancing
-
Analytics Cookies: Help us
understand which pages are popular, where
visitors come from, and how people navigate our
site. We use this to improve user experience.
- Page view tracking
- Visitor flow analysis
- Error detection
-
Functional Cookies: Remember
your preferences and settings to personalize
your experience during future visits.
- Language selection
- Display preferences
- Form auto-fill data
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. Keep in mind that disabling cookies may affect site functionality and your user experience.
Children's Privacy
Our stock market education programs are designed for adults aged 18 and older. We don't knowingly collect personal information from children under 18 without verified parental consent.
If you believe we've inadvertently collected data from someone under 18, please contact us immediately at contact@rippletechradat.com. We'll investigate and delete the information promptly if confirmed.
Parents or guardians who discover their child has provided personal information to us without consent can request access to, correction of, or deletion of that information.
International Data Transfers
We primarily operate within Vietnam and store data on servers located within the country. However, some of our technology providers may process data in other jurisdictions.
Cloud Service Providers: Our hosting infrastructure may involve data centers outside Vietnam. When this occurs, we ensure providers maintain adequate data protection standards through contractual obligations and compliance certifications.
Your Rights Remain: Regardless of where data is processed, you retain all rights described in this policy and under Vietnamese law.
If we transfer personal data outside Vietnam, we'll inform you and ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions recognized by Vietnamese authorities.
Changes to This Policy
Privacy practices evolve alongside technology and regulations. We may update this policy periodically to reflect changes in our practices or legal requirements.
When we make significant changes, we'll notify you through email (if we have your address) or by posting a prominent notice on our homepage. The "Last Updated" date at the top of this page always shows when the most recent revision occurred.
We encourage you to review this policy periodically, especially before sharing new personal information with us. Continued use of our services after changes take effect constitutes acceptance of the updated policy.
Complaints and Regulatory Contact
If you believe we've mishandled your personal data or violated your privacy rights, please contact us first so we can address your concerns. Most issues can be resolved through direct communication.
If you're not satisfied with our response, you have the right to lodge a complaint with Vietnam's data protection authority. As of 2025, personal data protection matters are overseen by the Ministry of Public Security and relevant regulatory bodies under Decree 13/2023/ND-CP.
You can find more information about filing complaints through official Vietnamese government channels for data protection oversight.
Privacy-Related Inquiries
For questions about this privacy policy or how we handle your personal information:
Email: contact@rippletechradat.com
Phone: +842837800543
Address: 126, Khu Phố 1, Phường Trảng Dài, Trảng Dài, Thành phố Biên Hòa, Đồng Nai, Vietnam
We aim to respond to privacy inquiries within 5 business days.